Things people ask
before they order.

A cocktail recipe made for your specific moment. It comes with a name, an origin story written around what you told us, and a recipe you can actually make. Anyone can search the internet for a cocktail. This is a bartender who read your story and built something around it.

No. What you get is the recipe, the name, and the story. You buy the ingredients from any decent liquor store and make it yourself.

Ingredient kits are something we're building toward. The Printed Card tier gets you a beautifully designed physical card in the mail with everything on it, which is the closest we currently get to a complete gift you can hold.

Both. Plenty of people order for themselves — a big transition, a quiet anniversary, something worth marking. You don't need a recipient to make this worth doing.

The gift path sends the cocktail directly to someone else, with your note attached. For the Printed Card tier, it shows up in their mailbox.

Standard · $18 Your cocktail recipe delivered by email within 24 hours. The name, the story, the full recipe.

Express · $28 Same thing, delivered in about an hour. For when the moment is happening now.

Printed Card · $36 Everything in Standard, plus a printed fold-over card mailed to you or your recipient. Arrives in 5–7 days.

Yes. Every Standard and Printed Card order goes to a real bartender. They read your story, review a working draft, and sign off before anything goes out under their name. They may sharpen the cocktail name, rewrite parts of the story, or redirect the recipe if something isn't working.

Express orders move faster and the human review is lighter by design, but the recipe and story are real.

Ray is our AI layer. When your order comes in, Ray reads the story and assembles a working draft: a cocktail name, a story, a recipe. The bartender then reviews it, edits what needs editing, and approves it before delivery.

We're not hiding that AI is part of the process. Ray handles the structure. The bartender handles the judgment. If the name is too generic, they change it. If the tone misses, they rewrite it. Nothing goes out that hasn't been read and approved by a person.

You can meet them on the Roster page. Each one brings a different background and sensibility.

You don't choose your bartender directly. Your order goes to whoever is on shift, which mirrors how an actual bar works. You trust the person behind the rail. Their name is on your cocktail when it arrives.

Our bartenders rotate shifts, same as a real bar. Whoever is on shift reads and approves that day's orders. The badge in the navigation shows you who's currently working. Your drink was made by a specific person on a specific night.

Specifics. "My dad died" gives us less to work with than "my dad died and the last thing we did together was watch a baseball game and he ordered a beer he didn't even finish." The small details are what make a cocktail feel like it could only belong to this moment. We'll ask about flavor preferences and spirits too, but the story is what we're really listening to.

Tell us. There's a field for exactly this. A hard no on gin, a bad history with tequila, a texture issue with egg white — all of it is useful. The bartender will work around it. A good recipe is built around the person drinking it.

Yes. The zero-proof track gets the same treatment: real ingredients, real craft, a real story. You'll find the option in the form. We don't use the word "mocktail" and we don't treat it as a lesser thing.

For a digital gift, they get an email with the cocktail name, the story written about them and their moment, the recipe, and your personal note. It arrives looking like something made specifically for them, because it was.

For a Printed Card gift, a physical card shows up in their mailbox — their name on the envelope, yours as the sender. You can choose to send a heads-up email before the card arrives, or let it show up as a surprise.

Standard orders arrive within 24 hours, usually sooner depending on when the order comes in and who's on shift. Express is about an hour. For Printed Card, the email version arrives within 24 hours; the physical card takes 5–7 days by mail.

The Standard wait is intentional. It signals that someone is actually reading your story, not just processing a transaction.

If something is genuinely off, reach out within 48 hours with specific feedback and we'll revise it. One revision per order.

We don't offer refunds on digital orders, but we'll make it right if you give us something to work with. Vague feedback is hard to act on. "The name feels too generic, I wanted something that referenced the lake house" is exactly what we need.

Yes. Every cocktail lives at its own URL you can share or bookmark. The printed card includes a QR code that links directly to it.

We're building toward that. If you have something time-sensitive in mind, email us directly rather than waiting. We'd rather have the conversation.

We're based in Denver, Colorado, and our current bartenders are local. That said, we're actively looking for bartenders from other cities, so that'll change. You can read more about the team on the Roster page.

Digital orders go everywhere. The printed card ships anywhere in the US.

Email us at hello@raiseaglass.co. We're a small operation and we actually read the mail.